Focused on unifying user needs, business goals, and emerging technology to create scalable, human-centered solutions
Featured design work
Earlier Projects
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Microsoft Service Desk
The web based enterprise omni channel customer support system that powers support.microsoft.com, Microsoft’s global support portal.
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Service Desk SDK
A documentation site used for development of Service Desk. It contains code samples, design samples, when and how to use design principles, patterns, and components, and
API information. -
Service Desk Motion Study
An exploration on how motion design might be able to enhance the experience for customer service agents that perform repetitive tasks daily.
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Beamreaders
A redesign of a dental diagnostic imaging service’s admin application to help streamline process and standardize report generation.
About Me
I’m a Senior Product Designer, currently at Microsoft, where I design at scale for global customer and partner experiences. My work focuses on integrating AI, accessibility, and systems thinking to create products that are intuitive and impactful.
Over the past decade, I’ve moved fluidly between strategy and execution—from defining long-term design vision to prototyping intelligent experiences that bring that vision to life. I thrive on cross-functional collaboration and helping teams align around clarity and purpose.
Before Microsoft, I led design at Affirma, where I built and managed a global design team, established design operations, and elevated UX maturity across the organization.
When I’m not designing, you’ll find me hanging out with my two pups, zoning out to great TV, and spending quality time with family and friends.